As a design manager, I’ve looked at several hundred applications for open design roles over the last few months and I’ve noticed a series of painful missteps from the applicant pool.
Category: Design Work
E-Commerce UX: Order Status Login
A quick inventory of how sites are handling order lookup login Sites that do not allow guest order lookup: Amazon, Warby Parker, Zappos
Visa Checkout takes it to 11 Back in August, I wrote a detailed survey of the e-commerce payment button scene, The Sad State of Payment Buttons. One of the worst offenders was VISA and this specimen. Well, I do appreciate the crew at Visa not wanting to come in second (or second to last) and they […]
The Sad State of Payment Buttons
It’s a damn mess and I have some theories on why I’ve been doing design work in the finance space for a long time. This wasn’t something I set out to do, it just kind of happened. My first finance gig was for firstUSA–I made banner ads. Not a glamorous job, but occasionally we got a fun […]
99U Conference: 2017
Design thinking, and not just ‘design thinking’ I’m on the train, leaving New York after a pretty amazing week. It was the perfect time of year to be in New York. The weather was flawless and I got to attend the 99U Conference for the third time. I’m getting spoiled by the whole thing at this point. […]
Smashing Conference SF: 2017
A quick summary This is as much for me to remember as it is to share with others. I haven’t been to Smashing Conference before but I’ve been a reader of the site for a long time. What is SmashingConference? A two-day event (four if you include the workshops) for web design and development. It’s very hands-on and […]
You Don’t Own Your Idea
“Ideas are worth just five cents” — Art School Teacher Sometimes it’s the simple lessons that you need to re-learn over and over to really comprehend. As a young art school student you mutter to yourself after class, “That old guy is being a dick. He doesn’t get my concept.” True story time. Foundation year of […]
ApplePay Payment Sheet UI : V2
Sketch template for ApplePay with more bells and whistles I’ve continued my project building the ApplePay checkout flow and through the process I’ve come to realize that my initial UI kit was lacking in many ways. First–I had nothing around the confirmation or validation payment sheets. I added layouts for an approved ApplePay transaction →“Payment […]
ApplePay Payment Sheet UI
Sketch template for ApplePay I found a slew of great iOS template tools for Sketch.I used this one from Simple Sketch as my foundation → iOS 10 GUI What was missing for me was ApplePay and specifically the payment sheet UI. So, I built something and in the spirt of sharing, here it is. Download the […]
The Formation of A Design Team
or, How a Ragtag Bunch of Misfits Came Together to Make Pretty Things with Computers During the first 30 days, I lost almost half my team. As the brand new manager, how am I supposed to recover from this? Did my presence, or the change I represented, cause this? What is going on. Eight months […]