A quick inventory of how sites are handling order lookup login Sites that do not allow guest order lookup: Amazon, Warby Parker, Zappos
Categories
Tag: ux
Visa Checkout takes it to 11 Back in August, I wrote a detailed survey of the e-commerce payment button scene, The Sad State of Payment Buttons. One of the worst offenders was VISA and this specimen. Well, I do appreciate the crew at Visa not wanting to come in second (or second to last) and they […]
“In the future, everyone will be world-famous for 15 minutes” – Andy Warhol I wrote my first article on Medium back in October of 2015. I’ve been publishing on the internet for much, much longer. I’m not an internet celebrity and I don’t have millions of followers on any platform–or combined for that matter. I’m […]
Categories
The Sad State of Payment Buttons
It’s a damn mess and I have some theories on why I’ve been doing design work in the finance space for a long time. This wasn’t something I set out to do, it just kind of happened. My first finance gig was for firstUSA–I made banner ads. Not a glamorous job, but occasionally we got a fun […]
Categories
99U Conference: 2017
Design thinking, and not just ‘design thinking’ I’m on the train, leaving New York after a pretty amazing week. It was the perfect time of year to be in New York. The weather was flawless and I got to attend the 99U Conference for the third time. I’m getting spoiled by the whole thing at this point. […]
Categories
Smashing Conference SF: 2017
A quick summary This is as much for me to remember as it is to share with others. I haven’t been to Smashing Conference before but I’ve been a reader of the site for a long time. What is SmashingConference? A two-day event (four if you include the workshops) for web design and development. It’s very hands-on and […]
Categories
The Formation of A Design Team
or, How a Ragtag Bunch of Misfits Came Together to Make Pretty Things with Computers During the first 30 days, I lost almost half my team. As the brand new manager, how am I supposed to recover from this? Did my presence, or the change I represented, cause this? What is going on. Eight months […]